This website is operated by Díaz del Castillo Millinery. Throughout the site, the terms "we", "us" and "our" refer to Díaz del Castillo Millinery. By continuing to browse and use this website, you agree to comply and are bound by the following terms and conditions of use. 

If you disagree with any part of these terms and conditions, please do not use our website. 

Díaz del Castillo Millinery is the owner of the rights to the website diazdelcastillo.com, and is the publisher and sole owner of this website, for this reason we can modify, at any time, and without prior notice, the presentation and configuration of the website and the content and services of the entire website. 

All user and visitor recognizes and accepts that at any time Díaz del Castillo can interrupt, deactivate, cancel, change any of the contents of the website.

The acquisition, purchase, sale or obtaining of any item through any of the services is under the sole and exclusive responsibility of the Users, who therefore assume any risk involved in the described transactions. Occasionally, there may be information on the Website that contains typographical errors, inaccuracies, or omissions that may be related to product descriptions, prices, and availability.

diazdelcastillo.com reserves the right to correct any error, inaccuracy or omission and to change or update information at any time without prior notice. The content of the pages of this website is for your information and general use. It is subject to change without prior notice.

The use of all or part of the information of diazdelcastillo.com and especially for its reproduction, download, transmission or representation for purposes other than personal and private use is strictly prohibited, for this reason Díaz del Castillo will never assume any responsibility for any case or illegal act carried out by the user in this regard.

This website contains material that is owned or licensed to Díaz del Castillo Millinery. This material includes, but is not limited to design, appearance, and graphics. Reproduction is prohibited except in accordance with the copyright notice, which is part of these terms and conditions.

  1. Intellectual Property 

The reproduction, disclosure, distribution or total or partial public communication of any part of this tool without the prior written authorization of diazdelcastillo.com is prohibited.

  1. Payment Process 

The payment process is carried out through PayuLatam or MercadoPago, who will continue with their payment process, diazdelcastillo.com at no time has access to their financial information and Díaz del Castillo Millinery is not responsible for this information.

  1. Scope of Contents and Services 

The user must be aware that the contents of the website have an advertising purpose for the brand and products of Díaz del Castillo Millinery. The user must take into account that the display of the products may be inaccurate, the colors different. The products that appear published on the website may not be available at the points of sale.

  1. User commitments when entering the website: Proper use 

The user agrees not to reproduce, copy, distribute, allow public access through any form of public communication, transform or modify the content, without the prior authorization of the owner of the rights of Díaz del Castillo Millinery. Do not manipulate the copyrights, trademarks, patents of diazdelcastillo.com. 

The user agrees not to interfere with or interrupt the access and use of the website, servers or networks connected to it, or to breach the requirements, procedures and regulations of the network connection policy. 

Use the Content in a manner, for purposes or effects contrary to the applicable laws of the Republic of Colombia, the User's place of residence, or the place from where the Services are accessed or contrary to the morality of the law and good customs . 

The user undertakes absolutely not to introduce, publish, send emails or in any other way transmit any material that contains computer program viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or telecommunications hardware or equipment.

  1. Care Instructions

Our products are 100% handmade and have been created using carefully selected materials. They can be irregularities because they are handmade pieces. 

To keep your hats or fascinators in good condition, the following care is recommended: 

- Always keep your products away from light and heat

- Protect from the rain 

- Store your products in the provided cloth bag or box

- Clean with a soft cloth or horsehair brush.

  1. How to fix a Product 

Díaz del Castillo Millinery repairs and renovates purchased products. 

Products that do not have a guarantee or have already expired can be sent to fix in our workshop and the costs will be the responsibility of the buyer. 

Please see the WARRANTY page.

For more information check our Shipping and FAQs page.